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We have been manufacturing pack goat equipment since 1995. We have done extensive research to provide the most durable material for our panniers, the most non-abrasive and strongest webbing for our saddles and the most supportive yet soft and flexible felt for our pads. We strive to produce a top quality product at an affordable price. We stand behind all our products. If you are not 100% satisfied with our equipment, we offer a thirty (30) day money back guarantee and a lifetime guarantee on our saddles!